Our tote bags are made from a variety of high-quality materials. Each material is chosen for its durability and suitability for everyday use.

Yes, our tote bags are made from sustainable materials like organic cotton and recycled polyester. We also offer options for biodegradable and reusable bags.

If your order is delayed or appears to be lost, please contact our customer service team as soon as possible. We will help you resolve the issue and provide updates on your order status.

Production time for customized tote bags typically ranges from 2 to 4 business days, depending on the complexity of the design and order volume. We will provide an estimated production time when you place your order.

Customized tote bags are generally non-returnable unless there is an error on our part. Please review your design carefully before submitting your order to ensure accuracy. If you encounter any issues with your customized order, contact our customer service team for assistance.